Returns & Refunds policy

Effective Date: 7/21/2026

Last Updated: 7/21/2026

Thank you for shopping at Fibonacci Supply LLC. We take pride in the quality of our supplement products. Please review our refund policy carefully prior to making a purchase.

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1. Final Sale Policy

Due to the nature of our products and health and safety regulations regarding dietary supplements, all sales are final. We do not offer refunds, returns, or exchanges for:

* Change of mind or preference.

* Unopened products returned without authorization.

* Minor delays in shipping times once the carrier has accepted the package.

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2. Damaged or Defective Goods

We only offer refunds or replacements in the event that your product arrives damaged, broken, or defective.

If your package arrives damaged, please report it to us within [e.g., 7 or 14] days of delivery.

How to Request a Refund or Replacement:

1. Contact our support team at support@fibonaccisupply.com with your Order Number in the subject line.

2. Provide a brief description of the issue.

3. Attach clear photos or video showing:

* The damaged outer packaging or box.

* The damaged or defective item/seal.

* The shipping label attached to the package.

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3. Processing Approved Refunds

Once we review your claim and photos:

* If approved for a replacement: We will ship out a replacement product at no additional cost to you within 3-5 business days.

* If approved for a refund: A refund will be issued back to your original payment method. Please allow 5–10 business days for your bank or credit card company to process and post the credit to your account.

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4. Incorrect Shipping Addresses & Stolen Packages

* Address Errors: We are not responsible for orders shipped to an incorrect or incomplete address provided at checkout. Please double-check your shipping details before submitting your order.

* Lost/Stolen Packages: Once a carrier confirms delivery to the provided address, Fibonacci Supply LLC is not responsible for lost or stolen packages. Please contact the carrier directly with your tracking number to file a claim.

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5. Contact Us

If you have any questions about our Refund Policy or need to report a damaged item, please reach out to us:

* Email: support@fibonaccisupply.com